Privacy Policy

1. Data Collection

GetProPlayer collects only the data necessary to provide our services and ensure platform security. This includes:

• Account Data: Email, username, and order history.
• Service Data: Game-specific information required for order fulfillment (e.g., character names, server details).
• Technical Data: IP addresses, browser information, and session data for security and fraud prevention.
• Analytics Data: Anonymized usage data collected via tools like Microsoft Clarity to improve website functionality.

2. How We Use Your Data

We process your Personal Data strictly to:

• Manage your orders, payments, and communication with pro players.
• Ensure the security of the platform and prevent fraudulent activity (such as chargebacks).
• Provide customer support and resolve disputes.
• Comply with legal and tax obligations.

3. Data Sharing

We do not sell your personal information. Your data is shared only with trusted third-party providers necessary for our operations, such as:

• Payment Processors: To facilitate secure transactions.
• Security & Analytics: Tools like Microsoft Clarity to analyze website performance and prevent abuse.
• Legal Authorities: Only when strictly required by law.

4. Your Rights

In accordance with GDPR and other applicable laws, you have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact our support team at [email protected].

5. Security

We take appropriate technical measures to protect your data. We do not store full payment card details on our servers; these are handled directly by certified payment processors.